Terms & Conditions
Welcome to Rapid Fire Solution. By accessing and using our website, products and services, you agree to comply with the following Terms & Conditions. Please read them carefully before placing any order or using our services.
1. Company Information
Rapid Fire Solution
Shop No. 312A, Pratap Vihar, Part-1 Kirari Suleman Nagar, Nangloi Delhi – 110086
Phone: +91-9354361115
Email: info@rapidfiresolution.com
2. Products & Services
Rapid Fire Solution provides fire extinguishers, fire safety equipment, installation services, maintenance services, AMC services and refilling services for residential, commercial and industrial applications.
All product specifications, prices and availability are subject to change without prior notice.
3. Pricing & Payments
- All prices listed on the website are in Indian Rupees (INR).
- Prices may change without prior notice.
- Full payment may be required before dispatch or service confirmation.
- We reserve the right to cancel orders due to pricing errors or product availability issues.
4. Order Confirmation
Orders placed through our website, phone or WhatsApp are subject to confirmation by Rapid Fire Solution. We may refuse or cancel any order due to stock unavailability, incorrect information or other business reasons.
5. Shipping & Delivery
- Delivery timelines may vary depending on product availability and delivery location.
- Rapid Fire Solution is not responsible for delays caused by courier companies, transportation issues or unforeseen circumstances.
- Delivery charges may apply depending on order value and location.
6. Installation & Services
Installation, refilling and maintenance services are available in selected areas across Delhi NCR.
Customers are responsible for providing proper site access and required electrical or mounting arrangements where applicable.
7. Warranty
Warranty, if applicable, depends on the manufacturer and product category.
The warranty does not cover:
- Physical damage
- Improper handling
- Unauthorized modifications
- Misuse or negligence
- Damage caused by accidents or natural disasters
8. Returns & Replacements
- Returns or replacements are only accepted for damaged or defective products reported within 24 hours of delivery.
- Products must be unused and in original packaging.
- Customized or special-order products may not be eligible for return.
9. Limitation of Liability
Rapid Fire Solution shall not be held liable for any direct, indirect or incidental damages resulting from the use or misuse of fire safety equipment purchased from our website.
Proper installation, maintenance and usage as per safety guidelines are the responsibility of the customer.
10. Privacy
Customer information submitted through the website is kept secure and used only for order processing, communication and service purposes.
We do not sell or share customer information with unauthorized third parties.
11. External Links
Our website may contain links to third-party websites. Rapid Fire Solution is not responsible for the content, policies or practices of external websites.
12. Changes to Terms
Rapid Fire Solution reserves the right to update or modify these Terms & Conditions at any time without prior notice.
13. Contact Information
For any questions regarding these Terms & Conditions, please contact:
Rapid Fire Solution
Phone: +91-9354361115
Email: info@rapidfiresolution.com
Address: Shop No. 312A, Pratap Vihar, Part-1 Kirari Suleman Nagar, Nangloi Delhi – 110086