Shipping Policy
Thank you for choosing Rapid Fire Solution. We are committed to delivering fire safety products safely and efficiently across Delhi NCR and other serviceable locations.
1. Order Processing
- Orders are usually processed within 1–2 business days after payment confirmation.
- Orders placed on Sundays or public holidays may be processed on the next working day.
- Customized or bulk orders may require additional processing time.
2. Delivery Areas
Rapid Fire Solution provides delivery services across Delhi NCR and selected locations across India depending on product availability and courier support.
For bulk commercial or industrial orders, delivery timelines may vary based on quantity and location.
3. Shipping Charges
- Shipping charges may vary depending on:
- Product weight
- Delivery location
- Order quantity
- Urgent delivery requirements
Any applicable delivery charges will be communicated during order confirmation.
4. Delivery Timeline
Estimated delivery timelines:
- Delhi NCR: 1–3 business days
- Outside Delhi NCR: 3–7 business days
Delivery timelines are approximate and may vary due to courier delays, weather conditions, transport issues or other unforeseen circumstances.
5. Order Tracking
Customers may contact our support team for delivery updates and order tracking assistance.
Phone: +91-9354361115
Email: info@rapidfiresolution.com
6. Delivery Conditions
- Customers must provide accurate delivery details including address and contact number.
- Delivery may be delayed if incorrect information is provided.
- Large commercial or industrial equipment deliveries may require site access arrangements.
7. Damaged or Missing Products
Customers are advised to inspect products at the time of delivery.
If any product is damaged or missing:
- Notify us within 24 hours of delivery
- Share product images/videos for verification
Claims raised after 24 hours may not be eligible for replacement or support.
8. Installation Services
Product delivery does not automatically include installation unless specifically mentioned during purchase or quotation confirmation.
Installation and maintenance services are available separately across Delhi NCR.
9. Contact Information
For shipping or delivery-related assistance, contact:
Rapid Fire Solution
Shop No. 312A, Pratap Vihar, Part-1 Kirari Suleman Nagar, Nangloi Delhi – 110086
Phone: +91-9354361115
Email: info@rapidfiresolution.com